Location
Cambridge

About The Role

Bell is recruiting an Admissions Executive to work as part of the Admissions Team, delivering excellent service to customers from point of booking to arrival in centre. 

The main responsibilities will include:
  • Liaising with all customers in a friendly, professional and approachable manner.
  • Processing all bookings accurately and in a timely manner
  • Requesting and chasing payments
  • Issuing confirmation documents
  • Making pre-arrival amendments to booking as required, collecting payment where necessary. 
  • Sending pre-arrival information to customers
  • Collecting all student information needed before arrival including arrival/ departure flight details
  • Processing/ updating student medical and visa information
  • Running weekly reports to ensure all information has been captured
  • Responding to all incoming emails and phone calls promptly
  • Ensuring all incoming enquiries are channeled to the correct department 
  • Providing advice across all Bell products (Adult, YL, Teacher Training/Development, UFP) and, where appropriate, on products offered by selected partners
  • Liaising closely with other departments to ensure co-ordination of activity and effective knowledge dissemination
  • Be aware of the up to date visa rules and follow Bell and UK Home office guidelines when processing visa national bookings
 
Bell is committed to promoting and safeguarding the welfare of children and young people and expects all staff to share this commitment. A DBS check will be requested in the event of a successful application. 

About You

 
Essential Requirements: 
  • Experience of working in an office administration and customer service role
  • Experience of working in a demanding and pressured environment
  • Organised and efficient
  • High level of accuracy in work
  • Flexible
  • Calm and positive under pressure
  • Team player
  • Highly motivated and results-oriented
Desirable Requirements 
  • International admissions administration experience at a school, college, language school or university
  • Use of Info speed CLASS or Salesforce CRM
 

About Us

At Bell, we believe that English is more than a language. It's a stepping stone that will help you achieve your dreams. For over 60 years, we have provided unforgettable learning experiences to students and teachers from around the world, transforming the lives of over one million. Through our teaching approach we encourage students to aim high, exceed their learning goals and become confident users of the English language.

Frank Bell opened his first language school in Cambridge in 1955, which still operates today. Since then, Bell has grown from one prestigious English language school in Cambridge to an internationally recognised, high-quality education business which unlocks the world for its students through learning English and learning in English. 

Today, Bell offers English language courses to juniors and adults, prepares students for university in the UK and trains the world's ELT teachers.

Employee Benefits:
  • Annual leave – 25 days per year (pro rata) plus 8 public holidays. Increasing with long service.
  • Employee assistance plan
  • Salary sacrifice pension scheme
  • Enhanced sick pay
  • Life assurance scheme
  • Buy/Sell annual leave scheme
  • Cycle to Work scheme
  • Techscheme
  • One day paid leave per annum to volunteer for a charity of your choice
  • Dental plan
  • Free onsite car parking
  • Subsidised canteen

 

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