Residential Student Services Director - YL Summer Contract 2025

Are you a highly organised people manager, with a keen eye for detail? Can you set up and manage an efficient and effective student support service? Can you create a secure and nurturing environment for young learners? If this sounds like you, we’d love you to join our team of Student Services Directors working in one our five UK based residential young learner courses this summer.

This key role ensures the delivery of outstanding pastoral care, welfare services, and administrative operations in a residential setting, creating an enriching environment for international students aged 7-17. You will live on-site to help create a supportive, safe and fun environment for students.

As a Student Services Director, you will:

• Ensure the efficient provision of administrative services to meet the needs of the course.
• Set up and manage the course office, maintaining a well organised and responsive hub for information and support.
• Work collaboratively with the host school on the provision of services such as catering and cleaning and ensuring the site is maintained as agreed, recording any damages or issues.
• Induct and manage the Houseparents and Course Assistants, overseeing pastoral care to ensure the wellbeing and safeguarding of students.
• Efficiently manage course resources.
• Be on call and respond to emergencies as they arise, demonstrating quick thinking and problem-solving skills.
• Deputise for the Centre Manager as required.
• Participate in the social programme and activities and pastoral duties as required;
• Ensure the well-being and safeguarding of students is prioritised at all times.

• Proven track record in pastoral care, team leadership, and office administration; experience in a residential or school setting is desired.
• Expertise in working with young learners and delivering high levels of customer service.
• Exceptional organisation and leadership abilities, with experience managing and motivating teams.
• Comfortable working in a face-paced unpredictable residential environment that requires creative problem solving and occasional on call work.
• Proficient IT and interpersonal skills.
• Safeguarding training and First Aid certification is desired.

Bell is a leading language school and education provider delivering unforgettable learning experiences that transform lives. At Bell, we believe that English is more than a language. It's a stepping stone that will help you achieve your dreams. For over 70 years, we have provided unforgettable learning experiences to students and teachers from around the world, transforming the lives of over one million. Through our teaching approach we encourage students to aim high, exceed their learning goals and become confident users of the English language.

Our five Young Learner schools in Cambridge, Oxfordshire, Bristol and Hertfordshire provide both staff and students with excellent premises and facilities. As well as a competitive salary, staff will also benefit from:

• Free onsite accommodation and all meals provided.
• Holiday pay (12.07% paid on top of salary for any accrued but untaken holiday).
• Company paid induction upon arrival onsite.
• Full training and ongoing support, providing opportunities for future career growth and promotions.
• The opportunity to work in a diverse, multicultural environment, with students and staff from across the globe.
• Free access to excursions and activities, including trips to London, Cambridge and Brighton.
• Company paid Enhanced DBS check.
• Discount of 50% on a future CELTA course after successful completion of a full summer contract.

Bell is committed to promoting and safeguarding the welfare of children and young people and expects all staff to share this commitment.

• A DBS/Police Check will be requested in the event of a successful application.
• We do not accept DBS Checks undertaken by other organisations (unless you are on the update service).
• All gaps in CVs must be explained satisfactorily.
• Proof of identity and qualifications will be required.
• All references will be followed up and reference requests will ask specifically whether there is any reason you should not be engaged in situations where you have responsibility for, or substantial access to, persons under 18.
• Appropriate suitability checks will be required prior to confirmation of appointment.

Opportunities for future career growth

Working for Bell on our Young Learner courses offers a valuable experience for individuals looking to work with children in the future. You will develop your skills in planning, leadership, communication, teamwork, time management and youth engagement whilst making a positive and long-lasting impact on the lives of young people.

For individuals seeking longer term work, we also have opportunities for further work, year-round, on our residential courses.

Apply now to join our team and play a key role in shaping unforgettable experiences for young learners this summer.